|
Key advantages of scanning over traditional methods
The costs associated with document handling are often not considered
carefully enough despite their all too likely significance. Consider
the following statistics:
- 92% of information is kept in manila folders
- 80% of technical information is on paper and microfilm
- Document management is now the largest cost to most
organizations
- Paper files are doubling every 3.5 years
- The average document is copied 19 times
- Each day, one billion photocopies are made
- The average worker has a 34 hour paper backlog
- Half an office workers' time is spent handling paper or
data entry
- 50% of all projects are behind schedule
- Paper costs:
- Services 5%
- Supplies 6%
- Space 7%
- Equipment 12%
- Labour 70%
- (Sources: AIIM, Forrester, Star Securities, US Department
of Labour)
Areas that are a little more difficult to measure but still
add significant costs to the organization include:
- Retrieval costs
- Loss of documents
- Security
- Risk Management
- Misfiling
There is no doubt that taking the time to measure the
commercial benefits associated with improving document handling
efficiencies will be worthwhile.
Timely Document Retrieval
How often do we think, where is that document? How much work do
we duplicate because we can not find the right information?
The unfortunate reality is we do not measure the impact of an
inefficient document system. We would need to measure the time
spent filing, retrieving and the opportunity lost because we could not
quickly and easily locate the information we required. The easiest way
to understand the benefit is to think of the times you get a request
for a file, you know its exact location and can retrieve it quickly,
compared to being asked for a document you are not sure exists and/or
where it could be filed.
- Scanning your documents into digital format removes the
difficulties associated with the retrieval of files using traditional
manual system
- The computer will quickly access the required file without
further effort required
|
FEATURE
|
THIS MEANS
|
THE BENEFITS
|
|
Documents can be retrieved by simply typing in a name
|
The difficulties with retrieval of files associated with
traditional manual systems are eliminated
|
- Saves time
- Requires less resources
- Saves money $$
|
|
The computer does all the searching
|
The search process is fully automated
|
- Much quicker and efficient retrieval
- Saves money $$
- Retrieval is a matter of seconds
|
|
Documents cannot be incorrectly filed
|
The filing structure is designed to maximise filing
efficiencies
|
- There will never be a problem finding a file because
it is in the wrong place
|
|
Scanning to CD
|
No boxes, cupboards or storage rooms to search
|
- Reduced physical space and effort required to
retrieve files
|
|
Information can be retrieved from remote locations
|
A document can be accessed without the need to wait for
couriers or to drive to a storage facility
|
- Increased efficiency
- Less frustration
- Lower overheads
- Faster transaction of important information
- Opportunities are not missed
|
Easy Multiple Location Access
With the increasing requirement to improve customer service, companies
often need to access stored information as quickly as possible, perhaps
while a key client is still on the phone.
The requirements for information being available from multiple
locations typically stem from any of the following:
- Regional offices
- Staff working onsite
- Staff working at home
- Project offices
- Conferences
- Regional customers
There are many reasons, but they all come down to one thing, a
need to have fast access to the most accurate information, no matter
where the location.
The easiest way to achieve this is through electronic
distribution of records.
|
FEATURE
|
THIS MEANS
|
THE BENEFITS
|
|
Documents can be centrally controlled and stored
|
Only one location is required for document storage and
control but retrieval can be from multiple locations
|
- No need for multiple copies to be available and
reproduced for each location
|
|
Documents can be distributed securely
|
The chances of loss or security breach are eliminated
|
- Peace of mind in terms of security
|
|
Simultaneous access of the same information
|
You can discuss and view the information with a person
that is not located near the documents
|
- Less travelling
- Faster decisions
- Better decisions
|
|
Living documents
|
The information viewed from remote locations is the
latest version
|
- No need to distribute copies of the same information
- No need to train librarians to ensure the correct and
latest data is on file
- Reduced courier costs
- Confidence in data
- Lower equipment costs
- No need to purchase equipment
- Duplication costs are no longer a consideration
|
|
Information can be portable
|
Information can be accessed in the most remote
locations, eg aircraft
|
- Productive use of time
- Decisions need not be guesswork
|
Maximise Space
Most offices these days waste an incredible amount of space storing
documents. Research shows that an average office contains
one-third space for people, one-third for walkways and the last third
for storage.
Using the above figures it can be agreed that one-third of rent,
electricity and heating costs is being spent to keep filing cabinets
warm and happy. The cost of storage is not only the space but also
the physical resources used to store the information. For example,
boxes, dividers, folders, plastic sleeves, filing cabinets, shelving,
etc.
If the fixed costs associated with storage were eliminated the impact
on a company’s results will be very significant.
|
FEATURE
|
THIS MEANS
|
THE BENEFITS
|
|
The contents of one four drawer filing cabinet fits on
one CD
|
A significant amount of information can be transferred
from a large number of forms
onto CD
|
- Significant reduction in the physical space and
resources committed
|
|
Future planning of space utilisation, filing and
personnel requirements simplified
|
Long term planning for expenditure on personnel space,
furniture and equipment is simplified
|
- Budgeting for storage of CDs is straight forward
compared with budgeting for the costs associated with hard copy
documents expanding to double their size every 3-5 years
|
|
Storage space in the general office area that is
required due to the need to access the information regularly can be
reduced
|
The filing cabinets, shelves and store rooms can be
moved to lower cost buildings or may not be needed at all
|
- Lower fixed costs
- Less time spent travelling to the documents
- A better location for the office can be chosen
- An improved work environment
|
|
Reduced clutter and mess
|
Improved appearance
|
- Better image for clients
- Happier and more motivated staff
|
|
Simplification of storage requirements
|
No special document storage requirements exist
|
- No requirement for fireproof rooms
- No special air-conditioning
- No special security arrangements
- No need to reinforce floors
- No difficulties if you need to move
|
Minimise Security Risks
Document loss or theft comes in many forms. It is most likely to
be because of the following:
- Unmotivated staff not taking the care to return or re-file
documents correctly
- Documents simply lost
- Staff leaving the company to work for a competitor taking
files to better position themselves for success at their new company
- Documents damaged
Recently, a major high profile company lost just six plans;
they were not sure they were not stolen or just misfiled.
Replacement of the plans required redrawing from scratch at of a cost
between $10,000 to $15,000 per plan. To prevent this from happening
Scan Conversion Services scan documents into electronic format.
Once in electronic format, software is provided that controls and
monitors access. The best part about this solution is it does not
require an extra staff member to waste time trying to be a security
guard 24 hours a day. Staff also feel trusted as they are not
constantly, and obviously, being monitored.
| FEATURE
|
THIS MEANS
|
THE BENEFITS
|
|
Access to documents can be tracked
|
Whoever accessed documents can be identified easily
|
- Quick and accurate awareness of who is doing what
|
|
Individual records can be assigned security levels
|
Only people with the correct authority will be able to
view the document
|
- Effective control of staff access to any documents
- Unauthorised personnel will never be able to access
or even know of the existence of restricted files
|
|
Scanned documents do not get stolen or lost in fires or
floods
|
- Electronic images on CD are always duplicated and
stored off site so a copy is always available
- Back up CDs kept off site hold vital information for
recovery
|
- Staff can not remove files and microfilm leaving no
supporting information
- Recovery from fire or flood and retention of vital
information is assured
|
Protecting Documents from Fire Risks
Nobody plans for a fire. The unfortunate reality is that most
companies could not recover from a devastating fire. With the
majority of important information stored on paper, companies often put
themselves in a very vulnerable situation.
A few interesting facts:
- 34% of all buildings are underinsured
- About half of all policy-holders have too little liability
insurance
- 31% of households have neither building nor contents
insurance
- 52% of the people with contents insurance are underinsured
- After the Newcastle earthquake 60% of businesses closed
their doors
- 20% of small businesses have no insurance
|
FEATURE
|
THIS MEANS
|
THE BENEFITS
|
|
A significant amount of information can be stored on one
CD
|
CDs can be much more easily stored in a small area
|
- Can be stored in a fire proof safe for protection
|
|
CDs save the vital information required
|
Protected CDs can easily be loaded onto a new computer
|
- Fast and effective re-establishment of computer files
|
|
Sound risk management approach
|
Ability to re-establish the business has been considered
and a plan is in place
|
- Lower insurance premium
- Improved financial reports when viewed by interested
parties
|
|
Protection against malicious damage
|
Disgruntled people can not easily cause harm to your
business
|
- Less likely to be attempted
|
|
Copies of CDs are cheap
|
Data can be stored in more than one location
|
- Significantly reduced fire risk
|
Reduced Document Retrieval Costs
It is hard to calculate the amount of money spent retrieving and
storing documents. Most companies simply do not have the money or
resources to calculate how much time and money is being wasted.
Computer based indexing of document information running on a low cost
system can permit fast and remote access.
|
FEATURE
|
THIS MEANS
|
THE BENEFITS
|
|
Documents can be retrieved by simply typing in a name
|
The more involved steps associated with traditional
methods are eliminated as the computer does all the searching
|
- Much quicker retrieval and therefore reduces labour
costs
- Retrieval time is reduced to seconds
|
|
Documents can be accessed from all locations very
quickly across a network
|
Documents do not have to be couriered from location to
location
|
- Reduction of courier and photocopying costs
|
|
Critical information is at your
finger tips
|
Faster decisions
|
- Better decisions
- Opportunities can be taken advantage of
|
|
Less guess work
|
Information can be checked
|
- Future work is based on sound footings
|
|
Less travel costs
|
Information stored remotely can be accessed without the
need to travel
|
|
|